Frequently Asked Questions

We make learning an exciting experience by using only the latest technology, combined with explosive lesson design.

Course Information

If you’re familiar with computers and smart devices like IPhones, the online courses are simple to use. However, we understand that some people have little or no experience online and it can be a little daunting. As a result, we have included the below tutorial to help you get started.

Time and duration for each course is clearly displayed on each course listing. Typical limits are twelve months from the date of enrolment. This allows students plenty of time to complete their chosen course. However, some courses have no time limits. Please ask our Education consultants for more information.

We do recommend that students are aged 16 or above for the majority of courses. Learning Cloud students need to be 16 or above. Education should be available to all and we try to impose no limits at all. If you are under 16 and want to study please contact us before you enrol as we will need to speak to your parent/guardian.

Yes. Look at the course duration on each listing and as long as you feel you can find the time you should have no problem at all. Discounts are available to students enrolling onto more than one course when paying in full upon enrolment.

In most cases No! it is clearly listed in the course details if materials or books are required. If this is this case these will need to be purchased separately.

90% of our courses require no previous skills or qualifications to enrol. If required it is clearly listed in the course details.

The flexibility of home learning means that there are no term times at all. Students can enrol whenever they feel the time is right at any time, 365 days of the year.

We do offer courses that are fully accredited by the appropriate government bodies, institutions and organisations. We also offer courses that are recognised by IARC International and SoftSkill courses which are a very cost effective way of learning a subject for personal use.

Finance

We try to make our fees all inclusive. For the vast majority of the courses the fee you see displayed is the fee you will pay. Optional practical training costs apply as and when required. (Selected courses only)

In most cases the answer is yes. To enrol on a pay as you study basis you will need to enrol and pay your deposit. There are fees to pay in addition if you take out this option. All payment plans are available to Australia residents only. A deposit is required at time of enrolment with the balance spread typically between 2 – 6 months. See individual course details as this can vary. *Personal details and bank account accepting direct debit required.

A commonly asked question, yes, depending on the course and current government incentives like VET-FEE Help are available on some courses.

Unfortunately no discounts are available to unemployed students.

Scholarships are not available to study with the college.

We aim to make studying affordable to the majority. If you can provide a link to the course you have seen and the course is the same like for like we will guarantee to beat it by 10%. Guaranteed!! SoftSkills courses are not included in this offer.

Technical Requirements

The following is an overview of the basic technical requirements that you will need.

Required Settings:

  • Javascript must be enabled
  • Cookies must be enabled

Firefox 3.6, 4 – 11
Firefox 4 to 11 are supported and highly recommended. 3.6 is supported.

Chrome 8-16
Chrome 8 to 16 are supported and highly recommended. Other WebKit browsers (e.g. Safari or Konqueror) may have a similar experience to Google Chrome.

Opera 10, 11
Opera is partially supported. However, the following features are unavailable in Opera due to Opera’s lack of support needed to implement these features:

Does not support dragging and dropping files into editor.

Internet Explorer 9
Internet Explorer 9 is supported. However, the following features are unavailable in IE due to IE’s lack of support needed to implement these features:

Does not support dragging and dropping files into editor.

Internet Explorer 8
IE8 is functional, although we highly recommend using a more modern browser, especially for editing content. Lite courses should not have any problems when viewed in IE8, but rich courses will have problems.

Additional Requirements
Security Settings on Medium-Low

Why do we only partially support IE8?

  • Does not support content-rich elements of HTML5 and related APIs, thus it will never be able to support our content-rich courses.
  • Poor support for web standards.
  • Very poor content editing functionality.

 

Internet Explorer 7

Additional Requirements
Security Settings on Medium-Low

IE7 is functional, although we highly recommend using a more modern browser, especially for editing content. Lite courses should not have any problems when viewed in IE7, but rich courses will have problems.

Why do we only partially support IE7?

  • Does not support content-rich elements of HTML5 and related APIs, thus it will never be able to support our content-rich courses.
  • Very poor support for web standards.
  • Very poor content editing functionality.

Internet Explorer 6

Why do we only partially support IE6?

  • IE6 support is dropping across the web.
  • Does not support content-rich elements of HTML5 and related APIs, thus it will never be able to support our content-rich courses.
  • Very poor support for web standards.
  • Very poor content editing functionality.
  • Would require much more development resources to support and would greatly slow the development of new features.

Do you have further questions?

Please reach out to our friendly team if you have any further questions for us.